FAQs

How do I book a meeting or event space?

You can view our meeting room availability and book right from our online Meeting Room Calendar. Choose the meeting room you need, the date you need it, and select the block of time you would like to book. Simple as that! The calendar will summarize your booking and the booking is confirmed once payment is received/credits are applied.

For event space and after-hours bookings, please contact us.

Can I access the space outside of regular business hours?

Yes, you can schedule 24/7! Just schedule on our online Calendar. We will either be at the space to provide you access or give you a 6 digit code to gain access.

If you are scheduling after-hours and on short notice, please contact us to make sure we have everything you need.

Are there any restrictions on food, drinks, or catering in the space?

Food, drinks, and catering are welcomed in the space. Our shared kitchen facilities include a refrigerator, freezer, dishwasher, microwave, and sink. There are drinking glasses, coffee/tea mugs, and utensils to use.

Does it cost extra to bring my guests?

No. Just make sure there is enough space in the room you book to accommodate the amount of guests you are expecting. If you are unsure, then please contact us.

How do I edit a booking?

Meeting room bookings can be easily edited from our member portal, in the Meeting Rooms > My Bookings section. Click the pencil icon on the right-hand side of the booking you would like to edit, make the changes you need and you’re done! You will again see a summary of your booking changes, as well as applicable cancellation policies and fees. Click Update to apply your booking changes.

Please contact us for changes to event or after-hours bookings.

What is your booking cancellation policy?

Meeting room bookings made through the member portal can be cancelled by providing a minimum 24 hours notice.

Contact us for cancellation on after-hours and weekend events.

How does a meeting room membership work?

Meeting room memberships provide you with a block of meeting room hours each month that can be used for all your meeting, conference, or work needs. Meetings are booked on our online meeting room calendar, and members and their guests receive fast & secure WiFi access, complimentary coffee, free parking, and more. Members also receive a 10% discount on any additional meeting room hours that may be needed within a month. At the end of each month, the allotment of hours resets. Membership bills monthly with no long-term commitments.

Are there any long-term commitments with a meeting room membership?

Flexibility is important, so meeting room memberships can be cancelled with 30 days notice.

How does a meeting room membership differ from a coworking or office membership?

Meeting room memberships provide for a predetermined number of hours of meeting room usage each month. Members and their guests receive many of the same great benefits of our other memberships, including access to fast & secure WiFi, complimentary self-serve coffee, and free parking.

If you are interested in adding coworking to your meeting room membership, please contact us for current pricing and promotions.

How does billing work for one-off bookings?

We require payment in advance to secure meeting room bookings.

We accept major credit cards for payment.

Can I use your address as my work or business address?

While the use of our mailing address is included with any private office or fractional office memberships. Meeting room memberships require a Virtual Address add-on, starting at $49 per month.

What if I have more questions?

No problem! We are here for you. Our reception is staffed Monday to Friday, 9:00AM to 5:00PM. If you would prefer to email, we can be reached at hello@runwayworkspaces.com. You can also fill out the contact form on our Contact page.